Retail Betting Solution

Introducing the SOFTSWISS Retail Betting Solution, designed to enable operators to quickly and legally establish offline gambling businesses in South Africa. This all-in-one solution includes a land-based betting software system for running a physical betting shop.

This retail betting platform supports three core types of betting: sports (including horse racing), lotteries, and casino games. These can be offered individually or in any combination to meet market demands.

The Retail Betting Solution by SOFTSWISS provides software for launching and managing a successful offline gambling business, with an additional online module for enriched gameplay. Operators can also effortlessly create a website, enabling punters to place bets and enjoy casino games online.

With the comprehensive betting retail solutions by SOFTSWISS, you can confidently establish and grow your presence in the South African market.

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Expertise

40+ years in the South African market

Innovation

Real-time data management and analytics

Security

Extensive risk management

Retail Module Features

The SOFTSWISS Retail Betting Solution offers a complete solution for bookmakers, enhancing both operational efficiency and player experience.

Powerful and Intuitive Tools

Back office and Configuration Portal (CMS) for an extensive system customisation

Anonymous and Registered Betting

Supports both registered and unregistered players

Book-a-Bet Feature

Allows placing bets on the go and paying in-store

Bonuses

Integrated third-party solution for managing player bonuses

Real-Time Reporting

Get pre-configured reports and BI tools for real-time insights

User Access Levels

Customisable access for different users

Sports and Lotteries Odds odds providers

We collaborate with industry leaders to provide hundreds of events each month

Facts and Figures

Have a look at the numbers to understand why SOFTSWISS is a trusted choice.

15+ Years of iGaming excellence

40+ Years of SAR experience

1.5 Billion bets per year

Betting Retail Solutions Advantages

Enjoy the unique benefits that the offline gambling solution by SOFTSWISS delivers.

Three-in-One Solution

The Retail Betting Solution functions as an all-in-one product, offering three distinct modules that integrate seamlessly into one land-based bookmaker solution ecosystem:

Sports Betting
Casino
Lucky Numbers (Lotto)

Operators can easily customise their offerings by adding or suspending modules as needed. This bundle combines diverse products and functionality tailored to the specific preferences and constraints of the market. Built with a deep understanding of the local audiences, it is the perfect way to engage players. For more details, visit the FAQ section below.

Concurrent Reporting

The Retail Betting Platform is designed to offer operators maximum customisation and data access. Within the back office, operators will find pre-configured reports for all three branches and combined, meeting licensing requirements and providing real-time updates on business performance.

The platform also includes a third-party tool for data visualisation and custom report creation based on the data lake. This system allows for easy integration with any familiar business intelligence (BI) tool, enabling seamless data analysis.

Real-time data updates
Numerous pre-set reports
Comprehensive analytics across sports betting, casino, lottery
Integration with preferred BI tools
Extensive cash management and daily profit and loss overview

Quick and Easy Setup

The Retail Betting Solution system is designed for rapid deployment, allowing operators to quickly establish and easily manage multiple offline points. The intuitive back office interface makes it easy to add companies and users, assign access levels, and manage the entire operation from one place. This ensures both security and operational flexibility.

Multi-level access for users
Centralised system management
Secure and accessible data storage
Helpdesk with comprehensive step-by-step instructions

Other products

For those venturing into the online gambling sector or planning to expand their operations, SOFTSWISS also has something in stock – explore!

Casino Platform

Full-scale modular software built for fully-fledged management of online casino operations. Full technical support + team is experienced in migrations.

Sportsbook

Perfect as both a standalone and a complementary component, the sports betting platform enables online bookmakers to provide their players with an advanced betting experience.

Lotto Software

Facilitates betting on global lottery draws with multiple bet options, optimised for easy use across desktop and mobile devices.

Affilka

Highly automated platform for affiliate marketing management and tracking. Proven cost and effort reduction.

Frequently Asked Questions

What is the sports betting module?

The sports betting module is part of the retail gambling software by SOFTSWISS, enabling operators to offer players betting on various sports and social events (often called fixtures) in the offline betting shop.

With the sports betting module, SOFTSWISS provides operators with events and odds from market leaders and in-house. Covering all popular sports in SAR, from football and cricket to horse racing, we offer extensive coverage with customisation options for the SOFTSWISS operators.

Operators also have the option to manually create and configure events for players, making the management of the sports betting module straightforward, effective and flexible.

What is the casino module?

The casino module is a recent addition to the SOFTSWISS Retail Betting Solution, bringing casino gaming to your offline betting shop through dedicated kiosks where players can enjoy various games.

How does offline interaction work?

Deposit Funds: Players visit the betting shop and deposit money at a kiosk using cash, card, or other payment methods.
Balance Update: The cashier updates the kiosk balance and generates a unique one-time PIN for the player to get access to the kiosk.
Play: Players use the PIN to unlock the kiosk and play games.
Withdraw Winnings: After the session, players can request a withdrawal through the terminal and collect their winnings from the cashier.

Available Games (more certified providers coming soon):

RNG-based games provided by Spribe, Habanero, Evolution, Nolimit City, Spinmatic, and Split the Pot.
Live games powered by Pragmatic Play, Betgames, Evolution, and Ezugi.

Operators can also integrate the casino module with their website on a SAR domain, allowing registered players to play games online.

What is the Lotto Software (lottery module)?

The lottery module, known as ‘Lucky Numbers’ in SAR, is a favourite among players. This module allows players to place bets on lottery outcomes. In fact, 70-80% of all betting shop visitors get involved in this branch.

Features:

Wide Selection: Access to over 300 international lotteries.
Custom Lotteries: Bookmakers can easily create custom lotteries with different numbers, colours, and winning qualifications, engaging users like never before.
Various Bet Types: Players can place single bets, express bets, and complex bets, with opportunities for bonus enhancements.

This offering is available as part of the retail betting module or as a standalone online option within our retail gambling solutions.

How is the player wallet structured within the retail bookmaker software from SOFTSWISS?

Registered players have a single wallet for all module activities, ensuring seamless betting across different segments. We offer operators three types of wallets for player interaction:

Cash Wallet: Contains real money deposited via cash or other payment methods. Used for all types of betting.
Bonus Wallet: Funded by the operator based on their strategy (for example, bonuses). Available only for online sports betting (not through the retail shop).
Promo Wallet: Used for offline promotions, such as bonus flyers distributed for additional play opportunities.

For kiosk (casino) interactions, the retail bookmaker solution ensures only the cash wallet is available, given players use the kiosk's account anonymously instead of their own.

Why do SAR players still place anonymous bets?

While trust in the market is increasing and more players are registering, many still prefer the privacy of anonymous betting with minimal KYC requirements. Offline cash betting provides this option, allowing bookmakers to retain a crucial segment of their audience. This flexibility is essential for bookmakers to avoid losing players who value their privacy.

The situation is evolving, with legislative changes encouraging more players to register. However, with the SOFTSWISS solution, operators can safely balance between meeting legal requirements and offering the privacy that some players still seek. By using promotions, bonuses, and strong brand development, operators can gradually encourage more players to register, increasing trust and engagement.

We strictly comply with all legal requirements, ensuring that our retail betting software systems meet licensing standards. Any major changes are coordinated with regulators, ensuring both operators and their players can trust in the security and fairness of the SOFTSWISS systems. This approach provides a safe and flexible betting environment that fosters the Responsible Gambling approach and adapts to both regulatory changes and player preferences.