General
At Stable Aggregator Limited (“Company”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy (“Policy”) explains how we, as a data controller, collect, use, and protect your personal information when you use our website (“Website”), in accordance with the applicable data protection laws.
Stable Aggregator Limited is licensed and regulated by the Malta Gaming Authority, Critical Gaming Supplies licence number MGA/B2B/942/2022 and is registered at 206, Wisely House, OLD Bakery Street, Valletta, Malta.
This Policy extends to our website - https://www.softswiss.com/ - as well as to any other services we provide and all communications we have with you.
We may periodically update this Policy by publishing a new version on our Website. Please check this page occasionally to make sure you are comfortable with any changes to the Policy.
What data, for what purposes and on what grounds do we process?
1) To deliver services sought (our products, expert reports, etc.) or to respond to enquiries
Types of personal data: Full name, email address, phone number, messenger type / nickname (ID), your iGaming expertise, industry expertise, job title, company name, and communication content.
How we get the data: Directly from you.
Legal basis: Performance of a contract.
2) To respond to your comments, questions and requests and to provide customer service
Types of personal data: Name, email address, phone number, messenger type / nickname (ID), message content, and any other information you voluntarily provide.
How we get the data: Directly from you.
Legal basis: Performance of a contract.
3) To send marketing materials
Types of personal data: Name, email address, phone number (optional), company name, industry/sector.
How we get the data: Directly from you.
Legal basis: Consent or legitimate interest.
You have the right to opt out at any time.
4) To analyse Website usage patterns and improve user experience
Types of personal data: IP address, browser type, device information, screen resolution, operating system, referring URL, pages visited, session duration, interactions (clicks, scrolls), and geolocation (if available).
How we get the data: Automatically through cookies and analytics tools (e.g. Google Analytics).
Legal basis: Legitimate interest or consent (for non-essential cookies/analytics)
5) To remember your preferences, improve site performance, and conduct statistical analysis
Types of personal data: Cookie identifiers, language preferences, session history, click paths, interaction behavior, and analytics data..
How we get the data: Through cookies and similar tracking technologies placed on your device.
Legal basis: Consent (for non-essential cookies/analytics).
6) To maintain the security and integrity of the Website and IT systems
Types of personal data: IP address, access logs, user agent, browser/device metadata, time and duration of sessions, and detected anomalies (e.g., unusual login attempts).
How we get the data: Automatically via server logs, security monitoring systems, and firewall tools.
Legal basis: Legitimate interest in ensuring IT and data security.
How Do We Share Your Data?
We may share your personal data with:
- Professional advisors (legal, IT, compliance).
- Service providers (hosting, email delivery and validation, analytics, etc.) under data processing agreements.
- Governmental authorities when legally required.
We ensure that any third party processing your data does so in accordance with the applicable data protection laws.
International Data Transfers
Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as:
- Adequacy decisions by the European Commission.
- Standard Contractual Clauses (SCCs) approved by the European Commission.
Data Retention
We retain your personal data only for as long as necessary for the purposes stated in this Policy. We may retain your personal data where such retention is necessary to comply with a legal obligation to which we are subject.
Security of Your Data
We employ a range of security mechanisms and best practices to protect your information from unauthorised access, unlawful processing, accidental loss, destruction and damage.
This Website uses SSL encryption, which means that the data you transfer to us via the Website cannot be read by third parties at the time of transfer. You can recognise an encrypted connection in your browser’s address line when it reads “https://” and the Lock icon is displayed on the address bar.
While we do our part, we remind you that you should also take personal steps to ensure the security of your information, both physically and electronically. Common measures include: running Anti-Virus software and keeping it up to date; regularly updating operating systems, web browsers and other applications; ensuring your computer or mobile device is password protected; using strong passwords for all logins.
Your Data Protection Rights
Access, correction, or deletion
You have the right to request access to the personal data we hold about you. You may also ask us to correct inaccurate information, delete your personal data, restrict its processing, or exercise your right to data portability.
Withdrawing consent
If our processing of your personal data is based on your consent, you can withdraw that consent at any time. To do so, please contact us. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Filing a complaint
In line with Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority—particularly in the EU Member State where you reside, work, or where you believe a violation of data protection law has occurred.
If you have any questions or concerns about how we handle your personal data, please don’t hesitate to contact us.
Contact Us
If you have any questions about this Policy, or would like to exercise any of your rights in relation to your personal data, you should contact us by email at [email protected].
Cookie Policy
We use cookies and similar tracking technologies to help us understand how people use our Website so that we can keep improving them.
Cookies are small files that are stored on your computer and saved by your browser. They do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
When you visit our Website, a cookie consent banner allows you to manage your preferences.
You can choose to accept all cookies, reject non-essential cookies, or customize your settings based on your preferences. The banner gives you control over the types of cookies used (e.g., functional, performance, analytics, advertising).
Additionally, most web browsers allow you to manage cookie settings through their own controls. You can usually find these options in your browser's privacy or security settings. Please note that disabling certain cookies may impact your user experience and limit the functionality of parts of the Website.